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Terms and conditions
Returns Policy
Privacy policy
Use of images

Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. USE OF THE SITE WILL INDICATE YOUR ACCEPTANCE.
This website is owned and operated by Luzia Barclay.
YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.
1. Access to and use of this Website constitutes the user's acceptance of these Terms and Conditions, which take effect on the date from which the user first uses this Website.
2. Luzia Barclay may make changes to these Terms and Conditions at any time by updating this posting. The user should, therefore, review the Terms and Conditions regularly. Continued use of the Website will be subject to the Terms and Conditions current at the time. The most current version of the Terms and Conditions can be reviewed by clicking on the Terms and Conditions hypertext link located at the bottom of the home page.
3. Luzia Barclay reserves the right to decline any application, order, or subscription for Medicines and Products contained within it.
4. The user will be responsible for obtaining and paying the costs of a suitable Internet connection in order to access the Website and will not use the Website for any illegal purpose or in any manner that could damage, disable, overburden, or impair any Luzia.co.uk or herbsforhealing.org.uk server or interfere with any other party's use and enjoyment of the Website.
5. All intellectual property in the Website and the information and material it contains, including without limitation copyright and trade marks, is owned by or licensed to Luzia Barclay unless otherwise noted. No right, title or interest in any intellectual property in the Website is transferred or licensed to the user by its use of the Website. The user may download and print extracts from the Website for personal use.
6. Luzia Barclay is not responsible for the content of any other websites or pages linked to or linking to this Website. Following links to any other websites or pages shall be at the user's own risk and Luzia Barclay shall not be responsible or liable, directly or indirectly, for any damages resulting from the use of such other websites.
7. The Website and the content, names, text and images included on it are provided 'AS IS'. While reasonable care has been taken in the preparation of this website to ensure that the information contained on it is accurate, no warranty or representation of satisfactory quality, fitness for a particular purpose, or non-infringement is given, nor is any warranty or representation given that there will be no delays, failures, errors or omissions or loss of transmitted information.
8. To the extent permitted by applicable laws, no liability is accepted for any direct, indirect or consequential loss or damage or loss of use, data, business opportunity or profits, whether in an action in contract, negligence or other tortious action, however resulting from the access to and use of the Website and the information and materials contained on it.
9. These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales and the courts of the above jurisdiction will have non-exclusive jurisdiction in respect of any dispute which may arise.
10. Luzia Barclay uses all reasonable endeavours to adhere to the delivery times set.
11. All products are subject to availability. Backordered products include items that are not currently in stock. Should this occur, we would e-mail or telephone you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.
12. Cancellation: You may cancel your order by informing us of this by e-mailing info@luzia.co.uk any time up to seven days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier.

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number.

We strongly recommend that if any condition persists that you seek the advice of a qualified health professional.

Special care should be taken when treating children, in pregnancy or for any ongoing disease and we recommend that you seek the advice of a qualified health professional in these cases.
All information given is not intended to diagnose, treat or cure any condition or individual. If you are using supplements you should always inform your professional health practitioner or herbalist.
• We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on product pages or on the website, which may contain technical inaccuracies or typographical errors.
• We reserve the right to refuse to supply any person or company for any reason.
• If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999, the remaining contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair terms.
• These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please write or telephone our customer service centre at the address provided.
• You will become the owner of your purchases once we have received your full payment for such purchases.

Contract: A purchase made from Luzia.co.uk or herbsforhealing.org.uk (whether made online, by telephone, by written instruction or other means) shall be deemed as the contract in which the customer acting as the purchaser agrees these terms and conditions.

Payments: Can be made by cheque, postal order, or securely online via credit or debit card. At this time, we can only process payments within the UK. For secure UK credit card payments, we have linked up with Nochex, which is an online payment system that enables individuals to send money for FREE using their UK debit/credit card. All sensitive financial information is stored securely on Nochex servers. Nothing is held on the herbsforhealing website.

Specifications: Due to constant product development and the availability of quality herbs on the world market the Company reserves the right to alter the specification and formula of any product without prior notice.

Prices: The price is in pounds sterling. All prices are subject to change without notice.

Carriage: All delivered goods are subject to a charge for postage and packaging unless waived by the Company. Delivery outside of the United Kingdom will be made via airmail and charged at cost.

Guarantee: Should any of our products be faulty or defective we will gladly exchange them at no extra cost. Your statutory rights are not affected.

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Returns Policy [return to top of page]

Our returns policy is in accordance with the Consumer Protection (Distance Selling) Regulations 2000. If you have any specific queries regarding our returns policy please Contact Us.

No Quibbles Guarantee
If you are not satisfied with a product that you have bought, please return it to us for a full refund. We regret, however, that we cannot refund return postage costs.

Luzia Barclay makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

Goods must be returned complete including all packaging.
If any item(s) are missing when received then the product is deemed incomplete and will be returned to you.

The Goods remain your responsibility during transit and until signed for by us.

All goods must be returned within 14 days of delivery.

Items returned that are incomplete, damaged, opened or used will be returned to you in the condition received.

This is the entire agreement between the parties and may not be modified except in writing signed by both parties.

Rest of the World: We will be happy to refund the purchase price for any product, provided it is returned to us within one calendar month and is unopened and unused. The cost of the return shall be borne by the customer.

Products: The products supplied are natural products subject to a degree of variability. Liquid products may develop sediment after standing which is quite natural and should be mixed back in by shaking before each use. Store in a cool dark place. Dry products, teas, powders and the like should be stored in cool dark air tight containers.

Out of Stock: At the discretion of the Company products which are out of stock at the time of order will be placed on Back Order and supplied at a later date, otherwise the cost of the missing item(s) will be refunded in full.

Important Notice
It is not the purpose or intention of Luzia Barclay to replace the services offered by the medical profession. In choosing to purchase any of the products provided by the Luzia.co.uk or herbsforhealing.org.uk website without the approval of a qualified healthcare professional, or Luzia Barclay in her capacity as Registered Herbal Practitioner, the individual is prescribing for himself/herself and assuming full responsibility for the outcome. It must be advised that herbal remedies may be harmful if used incorrectly. If adverse reactions occur, discontinue use immediately and consult Luzia Barclay or your Doctor if symptoms persist.

The product information should not be construed to mean, imply or otherwise indicate that any of these products or programmes will cure any recognised medical condition. It is, however, our firm belief that the body is capable of healing itself and will do so, given the correct conditions. The products and programmes are offered not as a cure, rather, as aids to the body in maintaining normal, healthy functions.

Warning:
These products are NOT TO BE USED by pregnant or lactating mothers or by anyone with a medical condition or taking prescribed medicines except under the instruction of Luzia Barclay herself or a medical doctor.

Always consult a qualified practitioner before embarking on any health programme.

Do not attempt to treat yourself for any serious condition.

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Privacy Policy [return to top of page]

All customer information supplied to Luzia.co.uk or herbsforhealing.org.uk, whether via the order form or Contact Me page, will be treated as strictly private. We do not sell, rent, exchange or otherwise distribute customer details with any third parties. You will NOT receive any emails from third parties as a result of contacting us or placing an order inquiry with us.
Please carefully read these terms and conditions before using these Web pages. By using this Site you indicate your agreement to these terms and conditions. If you do not accept these terms and conditions, please do not use this Site.

1. Copyright and Proprietary Rights
This World Wide Web site is the property of Luzia Barclay. This site is protected by English and International Copyright laws. All copyright, trademark, and other proprietary rights in this Site and in the text, graphics, design elements and all other materials originated or used by Luzia Barclay and her site are reserved to Luzia Barclay. You may not reproduce, upload, post, transmit or distribute any part of the information accessed at other sites through links made at the Luzia.co.uk or herbsforhealing.org.uk Site ("Other Sites") other than printing out or downloading portions of the text and images for your own personal, non-commercial use. You may not modify the Luzia.co.uk or herbsforhealing.org.uk Site, Other Sites, or any material residing on such Sites. You shall observe copyright and other restrictions imposed by Other Sites. You may not use the Luzia.co.uk or herbsforhealing.org.uk Site or Other Sites in any manner that infringes the rights of any person or entity. Domain names and trademarks of Other Sites, or contained in information accessed at Other Sites, are the sole property of their respective owners. No affiliation with, endorsement of, or sponsorship by Luzia.co.uk or herbsforhealing.org.uk should be inferred.

2. Responsibility for Content
Luzia Barclay does not screen, edit or review material submitted by users. Luzia Barclay can therefore accept no responsibility or liability for any material which may reside in or is accessed by the Luzia.co.uk or herbsforhealing.org.uk Site other than Luzia Barclay. Luzia Barclay has no responsibility with respect to Other Sites. You may not link, upload, post or transmit any illegal, obscene, offensive or otherwise inappropriate material to the Luzia.co.uk or herbsforhealing.org.uk Site. You agree to indemnify Luzia Barclay from any damage, loss, cost or expense which may be incurred by Luzia Barclay as a result of the material you link, upload, post, or transmit to the Luzia.co.uk or herbsforhealing.org.uk Site. Luzia Barclay has no duty to review or edit materials submitted by users. Any such materials may be removed by Luzia Barclay at any time for any reason.

3. Exclusions Of Warranties
No warranties of any kind are made with respect to the Luzia.co.uk Site, Luzia Barclay, or Other Sites.

LUZIA BARCLAY DOES NOT WARRANT THAT THE LUZIA.CO.UK OR HERBSFORHEALING.ORG.UK SITE WILL MEET YOUR REQUIREMENTS, WILL BE ACCURATE, OR WILL BE UNINTERRUPTED OR ERROR FREE. WE EXPRESSLY EXCLUDE AND DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

WE SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OF THE LUZIA.CO.UK SITE, INCLUDING WITHOUT LIMITATION DATA LOSS OR CORRUPTION, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED IN TORT, CONTRACT OR OTHERWISE.

4. Submissions
All concepts, ideas, comments, manuscripts, illustrations, and all other materials disclosed or offered to Luzia Barclay on or in connection with this Site are submitted without any restrictions or expectation of confidentiality. Luzia Barclay shall have no financial or other obligations to you when you submit such information, nor shall you assert any proprietary or moral right of any kind with respect to such submissions. Luzia Barclay shall have the right to use, publish, reproduce, transmit, download, upload, post, display or otherwise distribute your submissions in any manner without notice or compensation to you.

5. Export Controls
Your use of the Luzia.co.uk or herbsforhealing.org.uk Site will comply with all applicable laws, rules and regulations that govern the export of technical data.

6. Choice Of Law And Jurisdiction
This Luzia.co.uk or herbsforhealing.org.uk Site is operated from our offices in the United Kingdom. This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without reference to any conflict of law principles.

7. Limitation of Liability
IN NO EVENT SHALL LUZIA.CO.UK OR HERBSFORHEALING.ORG.UK OR ITS EMPLOYEES, AGENTS, LICENSORS OR CONTRACTORS BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR MULTIPLE DAMAGES OF ANY KIND.

8. Limitation of Claims
Any action on any claim against Luzia Barclay must be brought by the user within one (1) year following the date the claim first accrued, or shall be deemed waived.

9. Pricing and Availability
All prices quoted may be subject to change without prior notice and all orders are placed subject to approval by Luzia Barclay. Pricing, currency of billing and availability of products may vary depending on the delivery or billing location.

10. Entire Agreement

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Use of images [return to top of page]

Many of the images used throughout this website come from the superb www.morguefile.com website.

The Morguefile contains high resolution digital stock photographs and reference images for either corporate or public use.

The purpose of this site is to provide free image reference material for illustrators, comic book artist, designers, teachers and all creative pursuits. The photographs have been freely contributed by many artists.

Morguefile ask that to acknowledge the artist's accomplishments, we credit the photographer when possible.

Please see below for all contributing artists.

We are grateful for your input into our site and wish you all the best for the future! Thank you.

Roswitha Schacht: www.roswitha-schacht.de
D. McAbee: mrmac04@morguefile.com
Judith Broug: www.missyredboots.com
Bob Kimball: vanhalenrocks@mac.com
Jane M Sawyer: souldestine@cox.net
Penywise: artfulscribe@yahoo.com
Paul Middlewick: middlewick@morguefile.com
marykbaird: mkb952@tds.net
Ladyheart: ladyheartphotos@yahoo.com
Mary R. Vogt: turtlehawk2002@yahoo.com
Derek Lilly: Jusben@morguefile.com
EmmiP: emmip.deviantart.com

 

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